Refund policy
Return & Refund Policy
At FruitsO, customer satisfaction and product freshness are our top priorities. We ensure that every order is carefully packed and delivered with quality assurance.
1. Returns
Since mangoes and fresh fruits are perishable products, returns are generally not accepted once the order has been delivered.
2. Damaged or Incorrect Products
If you receive damaged, spoiled, or incorrect products, please contact us within the specified time after delivery with proper details or photos for verification.
3. Refund Eligibility
Refunds or replacements may be provided in the following cases:
- Damaged products during delivery
- Incorrect items received
- Poor quality products verified by our team
4. Refund Process
Approved refunds will be processed through the original payment method within the applicable processing time.
5. Order Cancellation
Orders can only be cancelled before dispatch. Once the order is shipped, cancellations may not be possible.
6. Non-Refundable Situations
Refunds may not be applicable in cases such as:
- Delay caused by incorrect customer information
- Product issues reported after excessive delay
- Natural variations in fruit size, color, or taste
7. Contact Us
For return, replacement, or refund assistance, please contact us:
📞 +91 96185 26496